Manager

Manager

The same thing happened to me where in I selected a 30 day membership and was charged for a year at $191.40. Better yet, when I called them back, I was told "Have I got a deal for you" 6 months for only half the price. I'm like no, how about 30 days for the price I agreed to. That called ended in me hanging up on the sales /'customer service' guy.

BEWARE!!! I ENTERED THE INCORRECT SECURITY NUMBER FROM THE BACK OF MY DEBIT CARD, AND THE CHARGES STILL WENT THROUGH.

Not only should you write to the BBB, but, also file a complaint with your state's consumer protection agency.

Pros
Nope..none, other than name recgonition

Cons
Too many to list...clearly there is either a very small customer service staff (I was on hold for 15 mins when I called) or there are a lot of complaints....either way, probably not an organization you want to do business with.

Match.com or plentyoffish.com or a bazillion other websites are worth it. This one unfortunately is taking their name recognition and abusing it and it's customers.

I used my American Express Card and authorized a $1 or $2 verification charge. Then they sent me a email subscription confirmation number and said that my card was being charged $191.40. I NEVER WOULD PAY FOR THIS SERVICE... I NEVER AGREED FOR THEM TO CHARGE MY CARD. THEY CHARGED MY CARD WITHOUT ME KNOWING AND WITHOUT MY PERMISSION. THIS IS CRIMINAL...FRAUDULENTLY USEDE MY CREADIT CARD INFORMATION...THIS SHOULD BE AGAINST THE LAW...