Customer Service

Customer Service

We understand your concern however we can assure you that our dating site is legitimate. Our site is owned and operated by CupidMedia Pty Ltd.

CupidMedia Pty Ltd is our company name. Our business has been operating since 1999. We are an Australian company are therefore subject to strict rules and regulations which govern how a company may operate. These rules and regulations are similar to US or European rules and regulations.

We would like to assure you that we do not pass anyone's email address, name or confidential information to any other companies. Our Privacy Policy confirms this, and can be viewed on our website (Afrointroductions.com/Privacy.cfm). Australia has very strict laws protecting private information with substantial penalties for companies which break these laws. We adhere to all laws relating to the running of our company.

You can also verify our status by logging on to our site, clicking upgrade membership, then select PayPal as the payment method. (PayPal is a large US Company which is owned by eBay. They can also process credit card payments for us). After you enter your member number and membership length you are transferred to PayPal and you can click on the link which says "International Verified" which will then confirm our status and indicate the number of people who paid us using PayPal.

To find out more about our company please feel free to visit our website: CupidMedia.com

Pros
On AfroIntroductions.com we take the following actions and measures to minimise a member's exposure to scams and fraud:

* Delete any profile believed to be non-genuine.

* Provide a feedback form for members to provide information about members who ask for money or profiles they are concerned about.

* Provide extensive information regarding how to avoid being scammed in the "IMPORTANT: Sending Money" section located via the main member menu.

* Email all new premium members with a copy of the information contained within the "IMPORTANT: Sending Money" section.

Please feel free to contact us again if you have any further enquiries.

you took my money and delete my account the same day.i will like the refund of my money for 83 euro or i will file complain in my back for my money

the same thing happened to me. It seems like the whole CupidMedia Pty Ltd company are a bunch of scammers.
I would advise everybody to stay away from afrointroduction.com

my account has been terminated when i try to log on, so what should i do to activate it?

please my profile as i do not wish to continue with afrointroduction .

thank you

please my delete profile as i do not wish to continue with afrointroduction .

thank you

help I mailed a payment of 70.00 last monday 12-5-11 and my membership has not been up graded

Help I made a payment of 70.00 and my membership has not been up graded

some someone guide me on how to delete my account from Afro introductions completel?

i signed up with you guys and made the payment only for you to suspend my account now going to 3 days which in my opinion is very unfair to me.Can you please reactivate my account with immediate effect .martins

I honestly do not think that this company is legimate. As soon as they took my money off my account, my profil has been inaccessible. They pretend that its for customer protectionbut thats bs. Stay away from this site. Its nothing else than a scam.