The adim is a scammer

The adim is a scammer

I have upgraded my account to Gold on Muslima and as soon as I payed they suspend my account. Then I got a message saying that I have to send them my governmental ID and my real name.
This is a dating website and you don't know those people . I don't know also what they want to do with this personal information. I mailed them that I can't give them my personal information and requested a refund. I got no answer and I send again and again. They still ignored my messages. At last I contacted PayPal and told that I am dealing with real scammer and a need help. In two hours, I got a message from the adim saying that they will issue full refund.


My recommendations:

1- Don't use your real name just take a nickname
2- Pay with PayPal so you can make a case against them if they cancel or suspend your account
3- Don't write your exactly your date of birth just change the month or the day. You don't how your personal information will be used. You don't know these people

Pros
Well designed good features.

Cons
This website is a scam for certain reason:

1- Robot message: Before I finish my registration, I got contacts from standard members. You should know that the standard members can't see you unless you finish and they don't have that facility. This is a robot generated messages.

2- Payment: They recommend that you pay with your bankCard. If you don't have 3D security Card it is better to use Paypal. They don't like to use Paypal because it is easy to make a case against them on PayPal.

3 - Your email: I only created an email for them and after two weeks, I get Ads from other companies. This means that they sell members' emails to other companies.


4: Personal Information: If they have your personal information, you are under the mercy of Muslima admin. They are only missing little personal information about you. Let us say that they are honest. But if the website is hacked, your personal information and your bankCard details will be in Black Markets.

5- Online memebers: Some time I see 5000 members are online. This is a exaggerated number. Even the best websites of dating don't have this number.

At last, you can deal with this website but you should be in safe side.

I agree with you all you wrote except about the online people. I think they can have this online people because it is used by many muslim countries.

I have a standard account and I am thinking about upgrading to Platinum. I am upgrading my account with fear that I will be asked to provide my personal information which I don't think that I will give them after I read all these reviews.
I hope that everything will go well.

Hi Abdo,

We are sorry to hear that your experience on our website did not meet your expectations. We take fraud very seriously. The email you received would also have stated that, while we must clearly see your name, the expiry date and the first 6 numbers and last 4 numbers on the front of your card, you may censor the middle digits on the front of the card and the CCV (the last 3 digits) on the back of the card for your protection. After verifying that your payment is genuine, the documents you provide are destroyed.

We do not store credit card information or use any programs to defraud our members, nor do we sell any information to third parties. Muslima.com is operated by Cupid Media Pty Ltd, an Australian company that has been operating since 1999. We are a principal partner in the Australasian Consumer Fraud Taskforce and invest heavily in fraud prevention to protect our valued customers.

Please be assured that we also do not send fake messages to our members or falsify our numbers of members online. Our fraud prevention team works 24/7 to remove non-genuine profiles. If you would like to report a member, please submit a ‘report abuse’ form or email us at [email protected]