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Review: Lunch Actually is the worst dating agency in the world

In public forum, can't we use a nickname? Common sense. People used real name when they complained directly to your office. When someone lost confidence that Lunch Actually can help them and the person wanted to warn others about their misfortune via complaint forum, of course it make 100% sense not to real name!

Asking if the complaining person is competitor?? what a lame excuse, lousy stunt to misguide the readers!
Maybe you are desperate to get away with these complaints but asking back if the writer is competitor is highly unprofessional.
Well, so which competitor are you suspecting?
Maybe someone should forward these series of complaints to other dating agencies? for them to know that Lunch Actually trying to cover itself by tai chi to other companies.