Cannot join LUnch Actually

Cannot join LUnch Actually

Tan Ling ·
$2600 for 10 dates package + $888 for shopping trip + $3900 for coaching = $7388.

What makes you think we are single, rich and stupid to join Lunch Actually?

I think it's important for word to get out about LA's methods.

It's almost like preying on singles who are already down on their love lives, to further lose whatever money they have left. End up no love and no money. Can't imagine poverty will make them any more desirable.

Before you go spend money on lunch actually, try to look for urself in social media. Spending money will be de last resort to do.

But to be honest la, sg girl quite realistic. No car dun wan go out w u. No minimum 6k dun wan go out w u. Out of 10 gals only 3 gals is down to earth.

Lunch Actually are all out there to earn money with no quality to talk about. Even some big agency only market their service with "yes" to all the questions but after you join, a different thing emerge.

For example, they use "we need to carefully select the prospective partner. Thus, it takes approx 5 months for us to find a match". In reality, they don't really care about the selection criteria and would look for one when the 5th month is near. Between first to fourth month, they would use their time to organise other events instead. They would also say they got some proprietary computer program to find your match but in reality, it is simply manual matching.

1. Does your organisation give assurance that your service can achieve its intended result or prevent or reduce , undesired effects?

2. How does your organisation determine the knowledge necessary to achieve conformity of your services ?

3. How does your organisation determining the requirements for your services ?

4. Are your organisation able to fulfil and understand the customer requirements ?

5. Do your organisation from time to time review the customer requirement to achieve it service as promise?

6. Have your organisation establishing any specific requirement for contingency actions, when relevant?

7. Do your organisation able to meet the claims for your services that it offers?

8. How does your organisation exercise care in protecting customer's information that provided for use?

Pros
Nil

Cons
Alot as mention above

Hi Tan Ling,

Are you a Lunch Actually member? You have no details on your facebook, and we can’t find your name in our database.

If you are a legitimate Lunch Actually member, and we have failed you in any way, please contact us at 6532 0010. Please give us an opportunity to fix your concern/problem; we will do anything we can to make this right.

Also, to address your concerns:

1. We have a strict verification process to ensure that our singles are sincere and genuinely keen to look for a serious relationship. You can be sure that the Tinder horror stories you’ve heard about will not happen with Lunch Actually.

2. We have been in the matchmaking business for more than 12 years. Till date, we have sent our members out on more than 80,000 dates. Internally, we have a strict matching methodology which has helped us to keep to a benchmark of 80% satisfaction - meaning that our members are happy with more than 80% of their date experience at Lunch Actually.

3. During the first consultation, we will learn as much as we can from our customer. Based on his/her requirements, we will perform an initial lookup in our database. If we have suitable matches for this customer, we will invite him/her to join our database. If not, we will suggest him or her to explore other dating channels such as using a dating app, or going out on singles’ events.

4. As above, our dating consultants (trained and accredited by Social Development Network) will work closely with our members to learn more about them and understand their dating history and match preferences. From there, we will find suitable matches for them.

5. What you are describing is called “reprofiling” in our company. We understand that as our members meet more people and go on more dates, their idea of an “ideal partner” might change and evolve. If this happens, we will invite our member down to our office for a reprofiling session. Once they communicate their updated preferences to us, we will be able to take note of the changes and continue searching for the best possible match for them.

6. Yes, we have a prompt conflict resolution process and fair refund policy to address our upset customers.

7. Yes, we are a legitimate business, and we deliver what we promise. In a rare scenario where we fail to meet the expectation of our members, we will suggest alternatives or provide a refund to our members.

8. All personal information (including contact details and photos) are kept strictly confidential. When a date is confirmed with someone, he or she will have limited access to your personal information (not including your name and contact details). After your date, it is both of your prerogatives to decide whether you wish to exchange contact details.

Should you wish to learn more about this, we’re happy to take this offline and speak to you. Please call us at 6532 0010 or email us at [email protected], and we can talk further.