Customer Service
Review about AfroIntroductions.comWe understand your concern however we can assure you that our dating site is legitimate. Our site is owned and operated by CupidMedia Pty Ltd.
CupidMedia Pty Ltd is our company name. Our business has been operating since 1999. We are an Australian company are therefore subject to strict rules and regulations which govern how a company may operate. These rules and regulations are similar to US or European rules and regulations.
We would like to assure you that we do not pass anyone's email address, name or confidential information to any other companies. Our Privacy Policy confirms this, and can be viewed on our website (Afrointroductions.com/Privacy.cfm). Australia has very strict laws protecting private information with substantial penalties for companies which break these laws. We adhere to all laws relating to the running of our company.
You can also verify our status by logging on to our site, clicking upgrade membership, then select PayPal as the payment method. (PayPal is a large US Company which is owned by eBay. They can also process credit card payments for us). After you enter your member number and membership length you are transferred to PayPal and you can click on the link which says "International Verified" which will then confirm our status and indicate the number of people who paid us using PayPal.
To find out more about our company please feel free to visit our website: CupidMedia.com
Pros
On AfroIntroductions.com we take the following actions and measures to minimise a member's exposure to scams and fraud:
* Delete any profile believed to be non-genuine.
* Provide a feedback form for members to provide information about members who ask for money or profiles they are concerned about.
* Provide extensive information regarding how to avoid being scammed in the "IMPORTANT: Sending Money" section located via the main member menu.
* Email all new premium members with a copy of the information contained within the "IMPORTANT: Sending Money" section.
Please feel free to contact us again if you have any further enquiries.
Customer Service
Review about Muslima.comOn behalf of Muslima.com, we would like to apologise to all of you who may have had a negative experience on the site.
Unfortunately, it is extremely hard for us to verify the real identity or intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members. It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
It is a condition of membership that all people truthfully complete their profile information and the vast majority of people do abide by this however as you can appreciate, it is impossible for us or any other internet based dating site to verify the identity of the people who use its service. However, our company takes extensive measures to prevent non genuine profiles and prevent fraudulent behavior on our sites. These measures include:
* Deleting any profiles believed to be non-genuine.
* Provide a ?report abuse? feedback form for members to provide information about members who ask for money or profiles they are concerned about.
* Provide extensive information regarding how to avoid being scammed in multiple locations on the website, including the member mail system and profile pages.
* Use third party, world-class fraud prevention technology
* Have a dedicated fraud prevention team
If you have encountered a scammer on Muslima.com we would really appreciate it if you could report to us any profiles (with their membership number and any relevant evidence) that you believe are not genuine so we can immediately investigate the situation and take appropriate action.
replies:
Review: Miss STILL
We understand your concern. However, Islam does strongly recommend us to mix with non-Muslims in order for us to call them to Islam, as Allah may guide them one day. Further, the non-Muslim members on the site have indicated that they are interested in learning about Islam and Muslim people.
Islam teaches that a good Muslim respects others even if they are non-Muslims. However, Islam demands us to give priority to our commitment to our religion and it's teachings. If one's non-Muslim friends attempt to mislead him or demand him to do something against Islam, he should not obey them and must refrain from doing this. If this type of behavior occurs, please inform us immediately in more details so we can take immediate action against this member.
It is a condition of membership that all people truthfully complete their profile information and the vast majority of people do abide by this however as you can appreciate, it is impossible for us or any other internet based dating site to verify the identity of the people who use its service. However, our company takes extensive measures to prevent non genuine profiles and prevent fraudulent behavior on our sites. These measures include:
* Delete any profiles believed to be non-genuine.
* Provide a ?report abuse? feedback form for members to provide information about members who ask for money or profiles they are concerned about.
* Provide extensive information regarding how to avoid being scammed in multiple locations on the website, including the member mail system and profile pages.
* Use third party, world-class fraud prevention technology
* Have a dedicated fraud prevention team
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
We apologise for your negative experience on Muslima.com but assure you we that our site is legitimate. Our site is owned and operated by Australia based company, CupidMedia Pty Ltd. Our business has been operating since 1999. We are an Australian company are therefore subject to strict rules and regulations which govern how a company may operate. These rules and regulations are similar to US or European rules and regulations.
To find out more about Cupid Media, please visit our website - cupidmedia.com
Review: worst scam dating service to date.
We are very sorry you may have found dishonest individuals at JapanCupid.com. We understand your concern however we would like to assure anyone who may have had a negative experience on the site, that our dating site is legitimate. Our site is owned and operated by CupidMedia Pty Ltd.
CupidMedia Pty Ltd is our company name. Our business has been operating since 1999. We are an Australian company are therefore subject to strict rules and regulations which govern how a company may operate. These rules and regulations are similar to US or European rules and regulations.
You can also verify our status by logging on to our site, clicking upgrade membership, then select PayPal as the payment method. (PayPal is a large US Company which is owned by eBay. They can also process credit card payments for us). After you enter your member number and membership length you are transferred to PayPal and you can click on the link which says "International Verified" which will then confirm our status and indicate the number of people who paid us using PayPal. You DO NOT actually have to make a payment to view this information.
Unfortunately, it is extremely hard for us to verify the real identity or intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members.It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.
It is a condition of membership that all people truthfully complete their profile information and the vast majority of people do abide by this however as you can appreciate, it is impossible for us or any other internet based dating site to verify the identity of the people who use its service. However, our company takes extensive measures to prevent non genuine profiles and prevent fraudulent behavior on our sites. These measures include:
* Delete any profiles believed to be non-genuine.
* Provide a ?report abuse? feedback form for members to provide information about members who ask for money or profiles they are concerned about.
* Provide extensive information regarding how to avoid being scammed in multiple locations on the website, including the member mail system and profile pages.
* Use third party, world-class fraud prevention technology
* Have a dedicated fraud prevention team
We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site.
To find out more about Cupid Media, please feel free to visit our website: cupidmedia.com