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Learn How Muslima.com Works

Dear Muslima.com Users,

It is unfortunate that your experience on our site has not been a pleasing one for you. We would like to address a few issues to make you understand better how our site works so that you may have success while making use of it.

First we would like to emphasize that our site is purely a Muslim matrimonial site for people who are interested in marrying Muslims. For this reason you will find a number of non-Muslim single and women who are looking for Muslim spouses and are therefore willing to convert to Islam. This does not mean that such people are out to defraud other members. We have a very dedicated fraud team that does a good job of ensuring that all members who are suspicious and seem non-genuine are removed from our site. However because we are an online site it is very difficult to verify the true identity and intention of every member. It is for this reason that we always seek the help of our members in getting rid of any suspicious member by reporting them to with the Customer Service team through [email protected].

Secondly our staff DO NOT own any profiles or interact online with any members. All our profiles belong to independent members who have found an interest in joining Mulsima.com and are looking to find a compatible Muslim spouse. Our employees do not ask members for money as well and in the unlikely event this does occur, we will fully investigate this.

Lastly we have three different member subscriptions, Standard, Gold and Platinum that members can freely choose from. Every subscription level has different benefits. Standard members can only send ?interest? messages, add up to five photos, contact paying members and read messages from Gold and Platinum members. Gold members can send ?interest? messages, add up to five photos, read messages from any member including Standard members, Chat through instant messenger, add a personality profile and their profile above Standard members. For the Platinum members they enjoy the same benefits as Gold members, their profiles rank above Gold members, can watch video profiles and read video video mail.

We have thousands of genuine members who would like to meet their Muslim spouses and we would like to encourage you not to let a few non-genuine members stand in your way of finding your life partner!

Pros
There are 1000s of genuine single men and women looking for serious singles interested in Muslim marriage.

FilipinoCupid.com Is a Genuine Site Worth Your While

We sympathize with your unfortunate experience on FilipinoCupid.com. We highly appreciate your feedback and we will continue to use it to get rid of unscrupulous individuals making your search for a genuine spouse a difficult one. Our goal at FilipinoCupid.com is to ensure that all our members find the desired partner that they are seeking. For this reason our dedicated fraud prevention team has continually made it its priority to ensure that there are no fraudulent members on our site. However being an internet based company it is impossible to verify everyone?s true intentions when they register on the site.

To ensure your safety while using FilipinoCupid.com we have provided members with tips on how to engage others online. Kindly refer to our Dating Safety page for more information. We also have extensive information regarding how to avoid being taken advantage of in the Information menu (represented by a blue i) on your home page. To avoid losing your hard earned money to online fraudster we advise you to refrain from sending money to anyone that you haven?t yet met in person.

We would highly appreciate your continued assistance in ensuring that our site is free of fraudsters by helping us identify them. If you come across a member that you suspect as suspicious kindly let us know by filling in the feedback form provided on our site or by sending an email with the person?s membership number and any other relevant evidence to [email protected].

Pros
Very many serious members seeking genuine partners.
Easy to use.
Free to join.
Online dating safety tips provided.

Technical Problems on ThailLoveLinks

We apologize for the difficulties you have been facing while using our interactive chat facility. We are aware of the connectivity problems and are working with our IM provider to resolve the issues as soon as possible. However, here are some tips to help you solve some of the other issues you have been having:

The reason you are unable to view who is contacting you may be because your pop-up blocker is enabled. This prevents the IM from displaying online contacts on your chat window. Please disable the pop-up blocker for the window to open automatically and display your online contacts.

Also, it IS possible to change your online status. You can set your online status as 'busy' by clicking the "I'm online" button on your member home page.

With regard to the email system- we believe the issue you are facing with your email system may be caused by your internet browser version or settings. You can try to use a different browser and see if it works. If the problem still persists, please contact us and our Customer Service Representatives can help you with this.

We hope this was helpful. For any further technical assistance, please feel free to contact our Customer Service Representative at [email protected].

With regard to the email system- we believe the issue you are facing with your email system may be caused by your internet browser version or settings. You can try to use a different browser and see if it works. If the problem still persists, please contact us and our Customer Service Representatives can help you with this.

We hope this was helpful. For any further technical assistance, please feel free to contact our Customer Service Representative at [email protected].

JapanCupid.com is Genuine

We apologize for your unfortunate experiences on Japancupid.com. Our dedicated fraud prevention team is always hard at work to ensure that our users enjoy a safe, secure and relaxed atmosphere on our site.

We would like to bring to your attention that none of our staff is authorized to ask for money or credit card details from any customer. Members are also encouraged to be wary of users who request money from them and if at any time someone asks you for money online, we advise you to always report them.To do so, please use the feedback form provided on our site for members. Alternatively you can send an email with the person?s membership number and any other relevant evidence to [email protected].

We have provided extensive information regarding how to avoid being taken advantage of in the Information menu (represented by a blue i) on the member home page and we encourage all our members to read the information therein before getting started. There is also a detailed Help/FAQ page dedicated to guiding members on how to use the site as well as dating tips to help them attract interest from other members, how and when to contact members, photo advice and much more.

Japancupid.com caters to members of a Japanese descent and those interested in Japanese dating. However there is no race restriction and members are drawn from all over the world and not necessarily from Japan only. As a standard member to increase your chances of getting a response from your interests give relevant and important details about yourself and what you are looking for in your profile and do not forget to make use of the five photos allowed per member.

To find your perfect match use our advanced search feature that enables you to select the partner you want based on age, appearance, religion, location, personality, lifestyle, ethnicity, nationality, Chinese sign and so on. You can also save your searches and review them later. Members can use Japancupid.com either in English, Japanese, French, German or Korean languages.

All members are free to initiate communication and receive replies from premium members. You can show interest by using the ?show interest? button and start talking to a member whose profile interests you.

Every day we receive success stories from people who have met their life partners on Japancupid.com. You can read these and more testimonials from real couples on Japancupid.com.


?I met Aydin last March and got married in August. It was such a quick decision, but we both feel that it was our destiny. Thank you, JapanCupid!!? Mika

?I'm closing this for good. I've found the one for me.? Ana and Sean

?It's been 5 months now since we've met on here, and it was the best thing I've done. We're engaged and will be married in the near future. Thank you JapanCupid!? Jonathan & Aoi

?I met my boyfriend here on this site, he lives 2 hours away from me and we both feel like this is it! We found the perfect match. Thank you JapanCupid!? Jeri


?JapanCupid was a great resource to find a meet very many interesting people and eventually meet the right one.? Thanks John

?I was hoping for a serious dating website and I found one. I found a couple of good friends online. Well 3 months later, the perfect girl found me, and she emailed me first.? Warm Regards, Terry

Muslima.com is credible

On behalf of Muslima.com, we would like to apologise to all of you whose interaction on our site has not met your expectations. Our dedicated fraud prevention team is always doing its best to get hold of any dubious individuals using the site, however being an online forum getting rid of all them is sometimes extremely hard.

While using Muslima.com we urge you to always remember that we NEVER ask for a customer's credit card details or other sensitive financial information by email. The only way our members can purchase a membership on our site by Credit Card is by logging on to our site and clicking ?Upgrade Membership? and then using our Secure Payment System and SSL encryption. You therefore should never send money or your card details to anyone claiming to be part of our team.

If you have encountered any non genuine people on Muslima.com we would really appreciate it if you could report them to us (with their membership number and any relevant evidence) so we can immediately investigate the situation and take appropriate action. We have provided a feedback form on our site for members to make such reports. We have also provided extensive information regarding how to avoid being taken advantage of in the Information menu (represented by a blue i) on the member home page and we encourage all our members to read the information therein before getting started.

Despite the few cases of non genuine people encountered, Muslima.com has continued to enjoy a remarkable member base of men and women looking for Islamic matches from around the world. Muslima.com allows every member to add up to five photos to increase their chances of finding their marriage partner. We have a fantastic search feature that enables you to select the partner you want based on age, appearance, religious beliefs, location, personality, lifestyle, ethnicity, nationality and so on. You can also save your searches and review them later.

All members are free to initiate communication and receive replies from subscribed members. You can show interest by using the ?show interest? button and start talking to a member whose profile interests you. Members can use Muslima.com either in English, French, Dutch, Italian, Norwegian, German or Arabic languages.

Each month thousands of people use our site without any problems. Every day several thousand messages are exchanged between members and every month several people who met on our sites get married. Here are some testimonials from our members. You can view more testimonials from real couples who have found their partner on Muslima.com

?I met Omar on this site and we are happily married as of Apr 6, 2011. I relocated to Philadelphia and we have a beautiful family.? Angela.

?Alhamdulillah I found my husband on Muslima! Thank you Muslima barokallahu fikum.? Indah

?I found Yousef on Muslima in October of 2010, and we both clicked instantly. I was in the U.S. and he was in New Zealand, so we didn't have the opportunity to meet but we spoke on a daily basis. After a few months we decided to get married, so he took his laptop to the local mosque and we got married in February.? Tamara

?Firstly, thank you very much to Muslima. I found the love I've been looking for for years. We met here. Now we love each other .. Both Marrakech and Istanbul wedding will happen be soon. I thank you again.? Hasim

Review: Full of Scammers

We are very sorry that our site has not met your expectations and that you have encountered non-genuine members on our site.

Our dedicated Fraud Prevention Team works 24/7 to keep our site safe, by:

Deleting any profiles believed to be non-genuine.
Providing a “Report Abuse” form for members to report suspicious behavior.
Providing extensive information about how to avoid being scammed in multiple locations on the website, including the member mail system and profile pages.
Using third party, world-class fraud prevention technology

Unfortunately, sometimes non-genuine profiles slip through. We also rely on our valued members to report any suspicious or fake profiles they find on our site.

Please contact [email protected] if you have any further concerns.

Review: Nothing but fake profiles - total garbage website

Dear Paul,

We are very sorry that our site has not met your expectations and that you have encountered non-genuine members on our site.

Our dedicated Fraud Prevention Team works 24/7 to keep our site safe, by:

Deleting any profiles believed to be non-genuine.
Providing a “Report Abuse” form for members to report suspicious behavior.
Providing extensive information about how to avoid being scammed in multiple locations on the website, including the member mail system and profile pages.
Using third party, world-class fraud prevention technology

Unfortunately, sometimes non-genuine profiles slip through. We also rely on our valued members to report any suspicious or fake profiles they find on our site.

If you have lost money to someone you have met through our site, we suggest you contact your local police for further assistance.

Please contact [email protected] if you have any further concerns.

Review: fake

Dear Joy,

We are very sorry that our site has not met your expectations and that you have encountered non-genuine members on our site.

Our dedicated Fraud Prevention Team works 24/7 to keep our site safe, by:

Deleting any profiles believed to be non-genuine.
Providing a “Report Abuse” form for members to report suspicious behavior.
Providing extensive information about how to avoid being scammed in multiple locations on the website, including the member mail system and profile pages.
Using third party, world-class fraud prevention technology

Unfortunately, sometimes non-genuine profiles slip through. We also rely on our valued members to report any suspicious or fake profiles they find on our site.

Please contact [email protected] if you have any further concerns.

Review: For good sake, DON'T send any $$$

We are very sorry that our site has not met your expectations and that you have encountered non-genuine members on our site.

Our dedicated Fraud Prevention Team works 24/7 to keep our site safe, by:

Deleting any profiles believed to be non-genuine.
Providing a “Report Abuse” form for members to report suspicious behavior.
Providing extensive information about how to avoid being scammed in multiple locations on the website, including the member mail system and profile pages.
Using third party, world-class fraud prevention technology

Unfortunately, sometimes non-genuine profiles slip through. We also rely on our valued members to report any suspicious or fake profiles they find on our site.

If you have lost money to someone you have met through our site, we suggest you contact your local police for further assistance.

Please contact [email protected] if you have any further concerns.

Review: rebilling without consent

Dear Peter,

For your convenience, we will automatically renew your membership shortly before it expires so you can continue to use all your premium membership features without interruption.

You may opt-out of auto-renewal at any time through your Billing settings. However, to ensure your choice is processed correctly by our system, we recommend you make any changes to your auto renew settings at least 48 hours before your membership is due to expire.

Please contact [email protected] if you have any further questions.

Review: AFROINTRODUCTIONS ARE CRIMINALS

Dear Jenny,

We are very sorry that our site has not met your expectations and that you have encountered non-genuine members on our site.

Our dedicated Fraud Prevention Team works 24/7 to keep our site safe, by:
Deleting any profiles believed to be non-genuine.
Providing a “Report Abuse” form for members to report suspicious behavior.
Providing extensive information about how to avoid being scammed in multiple locations on the website, including the member mail system and profile pages.
Using third party, world-class fraud prevention technology

Unfortunately, sometimes non-genuine profiles slip through. We also rely on our valued members to report any suspicious or fake profiles they find on our site.

If you have lost money to someone you have met through our site, we suggest you contact your local police for further assistance.

Please contact [email protected] if you have any further concerns.

Review: Site full of catfish, clownfish, and whales!

Hi Amber,
We are very sorry that our site has not met your expectations and that you are disappointed with our services. In response to your review, I would like to clarify two points for you:

One, JapanCupid is a leading international Japanesse dating site which means that the site is not only limited to Japanese singles but is open to any singles looking both Japanesse and non Japanese living in, and outside of Japan. For example, you will find caucasian or hispanic singles living in Japan who are also looking for fellow non Japanese singles living in Japan.

Two, to help you find your perfect match, we recommend that you complete the match criteria form on the site. This allows you to set the criteria and specify exactly what kind of match you are looking for. Setting a match criteria also has an extra advantage as it allows you to receive alerts when members who fit your criteria join the site. You can easily do this by clicking ‘Edit My Matches’ under the ‘My Profile’ tab on your homepage.

Please be advised that our system works in a way that any member can show Interest to another member regardless of their match preferences. That means that those members who have shown you their Interest have initially used our search option, selecting as their perfect partner someone matching your personal characteristics. This is the same way you show Interest to members matching your personal preferences. The match preference option is a separate feature that allows you to choose members that you would like us to contact you about.

[email protected]

Review: I believe most of the profiles are fake

On behalf of Muslima.com I would like to bring to your attention that our matrimonial site is 100% legitimate and contains profiles uploaded by real people. We DO NOT upload profiles on behalf of members. All our profiles belong to individuals who are seeking to find Muslim spouses. Muslima.com is open for any single Muslim interested in marriage with a fellow single Muslim. Our members are drawn from countries all over the world.
We are currently in the process of improving our technology to automatically remove inactive profiles from our site. Our search results pages include an option to sort by last activity, so recently active members appear before inactive members. If you have any further suggestions to improve our service, please contact [email protected].

If at any time you encounter an individual using our site whom you suspect to be non genuine we would appreciate it if you would notify us by sending an email to [email protected] with the member ID and any evidence available. You can also click on 'Report Abuse' on the member's profile and we will act accordingly.

Thank you.

Review: not effective

We are very sorry that our site has not met your expectations and that you have encountered non-genuine members on our site.

Our dedicated Fraud Prevention Team works 24/7 to keep our site safe, by:

Deleting any profiles believed to be non-genuine.
Providing a “Report Abuse” form for members to report suspicious behavior.
Providing extensive information about how to avoid being scammed in multiple locations on the website, including the member mail system and profile pages.
Using third party, world-class fraud prevention technology

Unfortunately, sometimes non-genuine profiles slip through. We also rely on our valued members to report any suspicious or fake profiles they find on our site.

Please contact [email protected] if you have any further concerns.

Review: THIS WEBSITE IS A SCAM

We are very sorry that our site has not met your expectations.
Please contact [email protected] and provide your registered email address or member ID, so we can investigate your profile and assist you further.

Review: Good but be careful

Dear Rony,

Thank you very much for your review and for recommending Muslima.com to interested Muslim singles. We highly appreciate the advice that you have given to users to avoid being lied to by members using our matrimonial site for ill reasons.

However, we would like to clarify a few issues that you have raised. First we do not employ people to create profiles on Muslima.com. All our profiles have been created by real singles who are interested in meeting single Muslims for marriage. Secondly we never send interest mails on behalf of members. We only send notifications to members informing them of members who are recently active and have matched their desired criteria on Muslima.com. Lastly Muslima.com is operated Cupid Media Pty Ltd, a company that runs various online dating sites. Our goal is to help every single Muslim find a desired marriage partner.

Thank you for using Muslima.com, we wish well in your search for a partner.

Review: I also once got scammed! but I prayed so much and later I got the true loving man..Alhamdullillah!

Dear Eve Mussah,

Congratulations on your newly found love, we are happy to hear that you found a marriage partner on Muslima.com. We wish you many happy returns in your new marriage. We would also love to share your story with other members, so kindly; if possible send us your photo and a short description of how you met your partner to [email protected].

Thank you.

Review: about to get scammed

Dear Mohammed,

If you believe that you are interacting with a non-genuine member on Muslima.com, kindly let us know who they are so that we our customer service team can act accordingly. Send any details that you have concerning this member including their member ID to [email protected].

Thank you.

Review: hallo

Dear Sam,

It is unfortunate that you are yet to succeed in finding a suitable marriage partner on Muslima.com. We would like to share with you a few tips to ensure that you do not fall prey to online dating fraudsters and to ensure that you increase your chances of finding a partner on our site.

First, we encourage all our member NOT so send money to anyone they have met on a matrimonial site no matter the reason given by the member. This is because majority of people who ask for money are often liars trying to steal from unsuspecting members. We would highly appreciate if at any point you suspect that a member does not have good intentions on the site, you send us information about it via [email protected] or click on ‘Report’ button on the member’s page.

Secondly, to increase your chances of finding the marriage partner you desire, start by uploading a recent good quality profile photo to your profile. Then ensure that you have set your member search criteria according to the characteristics of the type of partner that you are looking for. For instance age, geographical area, religious background, physical attributes, likes, hobbies and so on. This will make it easier for you to be matched with the most compatible members on Muslima.com. For further tips on how to use the site kindly check Dating Safety page on your member page.

Thank you.

Review: Good site

Dear Muhammad,

Thank you very much for your feedback and for recommending Muslima.com to others. We are happy to hear that you’ve had a lovely time interacting with our members. We would like to reinforce the advice you’ve given to users on being careful about people who ask them for money online. As always we insist that members should NOT send money to anyone they’ve just met online until they verify their identity by meeting in person.

Muslima.com wishes you all the best as you continue with the search for your Muslim spouse!

Thank you.

Review: a gamble

Dear Allen Murp,

Thank you for your review, we appreciate your feedback. We regret your unfortunate experience on AfroIntroductions.com. We continue to use the best available online fraud technology to ensure that our site is free of non-genuine members. However it is impossible to know everyone’s intentions of using a dating site. For this reason we ask our members to always be on the lookout for suspicious members. We insist that you DO NOT send money to ANY member no matter the circumstances given until you meet them in person. The easiest way to know a scammer is that they will ask you for money after very little interaction online. Do not fall for any sob story that they offer you. For detailed information on the various ways people use to defraud people on online dating sites kindly visit this site: onlinedatingsafetytips.com/Top10Scams.cfm.

Thank you.

Review: can't say for sure .

Dear Mabel,

Thank you for your continued use of our dating site and we are grateful for sharing your experience. It is unfortunate that your relationship did not turn out as you hoped it would. You are right that is not easy to tell at first what members on the site exactly want. The best way to go about it is to always be honest about what you are looking for. If you want a serious relationship let the people you interact with know that that is what you want and not just a casual date. This way you will be able to avoid interacting further with people who are only willing to offer you less than you desire. Also try and find out as much as possible about the person you are communicating with before you meet them in person. Communicate extensively using email, instant messaging or chat prior to calling the other person. For more dating tips kindly visit our AfroIntroductions.com Dating Safety page.

Thank you.

Review: do not waste your time in muslima.com

Dear Syed,

As a Standard member the best way to find a partner on Muslima.com is by creating an attractive profile. This is done by adding a GOOD profile photo, adding relevant information about yourself and about the kind of partner that you are looking for. This way you will be able to attract other members to read your profile and hopefully contact you. It is also important that you initiate communication with other members by sending them ‘Show Interest’ messages. Do not wait until other people contact you. However, remember that as a Standard member you will only be able to communicate with either Gold or Platinum and not with other Standard members.

To be able to find a Muslim partner fast enough it would be advisable that you upgrade to either Gold or Platinum membership. With this kind of membership you will be able to enjoy more services such as unlimited chat with any member, send messages to any member and even add video profiles. We hope that you will not give up on your search for your desired Muslim spouse. We wish you the very best.

Thank you.

Review: Scam Site - Stay Away!

Hello Umar,

Thank you for your review. On behalf of Muslima.com I would like to clarify that we do not target members from any particular country and neither do we upload profiles on behalf of members. Muslima.com is an online matrimonial site open for any single Muslim interested in marriage with a fellow single Muslim. Our members are drawn from countries all over the world. All our profiles belong to individuals who are seeking to find Muslim spouses.

If for any reason you believe there are certain individuals on the site who might not appear genuine kindly email us via [email protected] and attach their member ID and any useful evidence that you may have. For a better experience on our site and to increase your chances of meeting your preferred partner kindly take a look at our informative dating tips available on the site.

Thank you.

Review: Good website if you are a gold or platinum member

Dear Marcus,

Thank you very much for your positive feedback and for recommending our site to others. We are happy to hear that you are enjoying using our sites and even having fun offline dates!

We hope that you will continue enjoying our services and eventually succeed in finding a mate on AfroIntroductions.com.

Review: Scammed on Muslima.com

Dear Faruqi,

Thank you for your feedback. We are very sorry for the bad experience that you encountered in the hands of one of our site members. We will continue to use feedback provided by our valued members, such as you, to get rid of unscrupulous individuals making your search for a genuine spouse a difficult one. Our goal at Muslima.com still remains to help all our members find the desired partner that they are seeking. Our dedicated fraud prevention team will not tire and will continue to make it its priority to ensure that there are no fraudulent members on our site. However being an internet based company it is impossible to verify everyone’s true intentions when they register on the site.

Kindly help us identify any member, such as the one you have mentioned in your review, who may have joined our site for questionable reasons, by sending an email to [email protected]. Provide us with their member ID and any evidence available. This will help us to continue eradicating any non-genuine members from our site.

To avoid falling prey to fake members we insist that you DO NOT send money to ANYONE you meet on any online matrimonial site until you have verified in person that they are genuine. It is impossible for us to trace your interaction on our site and we therefore encourage every member to be very careful with their personal information. For more tips on how to stay safe online check out our website: onlinedatingsafetytips.com.

We wish you the very best as you continue to search for the true love of your life.

Thank you.

Review: Massive Scam - Stay Away!

Hello Cumiffy,

It is unfortunate to hear that you believe we are a scam site. Would you mind letting us know why you think so? Has your experience on the site led you to your judgment? We would highly appreciate it if you would share with us more information about your experience on AfroIntroductuons.com for us to make it better.

Our goal at AfroIntrductions.com is to ensure that all our members find the desired partner that they are seeking. We would like to assure you that our site is 100% legitimate. We are always doing our best to ensure that our site is free of unscrupulous individuals who ruin our reputation. We have a dedicated fraud team working round the clock to ensure that profiles belonging to suspicious individuals are deleted from our system. However being an internet based company it is impossible to verify everyone’s true intentions when they register on the site.

If at any time you encounter an individual using our site whom you suspect to be none genuine we would appreciate it if you would notify us by sending an email via [email protected] with the member ID and any evidence available. You can also click on 'Report Abuse' on the member's profile.

AfroIntroductions.com has continued, over the years, to be the preferred African dating site of choice for thousands of singles from all over the world. Every day we continue to receive testimonials of happy couple who found love on our site. Join us today and find love as well.

Review: afrointrondution.com

Dear Dave,

Welcome to Afrointroductions.com. Thank you very much for the sound advice that you have shared with other users and potential users. We also appreciate that you recommended the site to others. It is good to hear that you have enjoyed some engagement on our site and you enjoy our facilities. We hope that you will continue to use Afrointroductions.com and we wish you success in your search for a perfect partner.

We continue to advice our members to take their time to know the members they are communicating with before committing to anything serious. Always be careful of how you engage with members who ask you for money before meeting in person. Majority of such members do not have the best of intentions. Feel free to always notify our site admin of any suspicious members via [email protected] for appropriate action.

Review: Ladies Beware! Do NOT send your photo id to this site!

Hello Elif,

Please be advised that for certain profiles our Fraud Prevention Department requires additional verification. This may be due to reasons such as using a photo that does not belong to you, portraying false information on your profile or even complaints from other members.

In order for us to reactivate your profile, we ask for Photo ID so we may verify who you say you are. It is a condition of membership that all people truthfully complete their profile information.

It is unfair to accuse us of being identity thieves when we're simply trying to verify your identity in order to ensure the safety and security of our members. Muslima.com is run by Cupid Media, a large online dating company that has been operating since 1999 and has over 25 million customers worldwide. We are based in Australia and our company places great importance on providing a high quality service while protecting our customers from any fraudulent behavior by any of our members. Cupid Media is a principal partner in the Australasian Consumer Fraud Taskforce and is proactively involved in fraud prevention and consumer education programs. We employ a dedicated fraud prevention team and take numerous steps to educate consumers and prevent fraud from occurring on any of our sites.

As you may be aware Australia has very strict privacy laws and we always abide by these laws and definitely do not use or sell your personal identity information to any third parties. Your photo ID will simply be used to verify your identity on the site.

If you have any questions, please email us.

[email protected]

Review: bad photo management

Dear Berrak,

Thank you for your review. We would however like to offer some clarification about the issues you have raised. We accept any type of photo sent to us by our members as long they adhere to our photo requirements which are:

-Your face must be able to be seen clearly
-You must be in the photo
-The photo must be less than 10MB in size
-The photo must meet our minimum size requirements
-The photo must be in .jpg, .bmp, .gif, or .png format
-The photo must not be obscene or offensive
-The photo must not contain contact information

We however remove any suspicious photos as a security measure to ascertain ownership. If you believe your photo was wrongly removed, please verify your identity so we may accept it.

If a member wants to delete a photo they can contact customer service with a request to delete a given photo. However we are will soon add a feature that allows members to delete photos on their own. If you do not want your photo to be visible to other members you can hide it and it will not be displayed on your profile.

We value all our members regardless of their membership level. Our dedicated customer service team serves every member without discrimination. We do not have any automated responses and all queries are handled individually and responded to accordingly.

Kindly send us an email via [email protected] if you have any other queries concerning our site that you would like us to attend to.

Review: one of the better muslim marriage websites

Dear Gece Kushu,

Thank you very much for the positive feedback we appreciate it. We will definitely pass on your suggestions to management about revamping the website, expanding marketing to more countries and revising the payment options.

Review: It worked for me!

Dear Mark Loker,

Thank you very much for your review and we hope that other users will take heed of your helpful advice so that they may also succeed to get a suitable partner.

Very excited that you found a fianc?e on FilipinoCupid.com and we wish the two of you all the best in life. Would you be willing to send us a testimonial and a photo via [email protected] to be displayed on our Success Stories page? We are sure your story will be an inspiration to other members seeking love.

Review: Don't upload any personal picture to this site

Hello Fatima,

We are sorry to hear about your experience on Muslima.com. However we would like to assert that Muslima.com DOES NOT steal your photos. We value our member's privacy and if you would like to hide a photo from display, you can follow the instructions detailed here - www dot muslima.com/help/helpanswer.cfm?questionid=19. If you would like to permanently delete a photo, simply email [email protected] or [email protected] with your membership details and your photo will be permanently removed from our database. Our IT team is currently working on an improvement on the Photo upload page so customers can easily delete photos themselves.

Termination of account - Once again unfortunately, your review of us is incorrect. Members of Muslima.com can easily switch off/ terminate their memberships whenever they wish. Details of this are listed here - www dot muslima dot com/help/helpanswer.cfm?questionid=14

Finally, Muslima.com like other reputable Muslim matrimonial services offers a limited free trial in the form of a Standard membership where members may get a feel for the site and 'Show Interest' in other members. Standard members can also communicate (via IM or email) with other Gold & Platinum members for free.

Gold or Platinum membership allows you to enjoy chat via video chat, voice chat, instant messenger, priority ranking, adding of a personality profile and much much more.

Review: Give it try

Dear Anonym Swed

The team at Muslima.com would like to express its appreciation for you positive review and for your advice to other members. We hope other members will heed your insightful advice and interact wisely online in order to enjoy the maximum benefits of using Muslima.com.

We wish you all the best in your search for you true love on Muslima.com!

Review: BEWARE

Dear Peter,

We sincerely apologize for this inconvenience. Check and Money order payments, due to some delays in the clearance of these payments, will reach us within 15-20 business days.

We may be able to upgrade you in advance so you don't have to wait any longer if you can provide us with further information about your payment.

If you have emailed [email protected] and not received a reply within 24 hours, please forward your email to [email protected] instead so we can assist you.

Thank you.

Review: BEWARE

Dear Angel,

Kindly send an email to [email protected] with details of the issue you are experiencing.

Thank you.

Review: Marketing

Hi John,

Thanks for your comment. At FilipinoCupid.com we do our best to ensure that we only have genuine members. Unfortunately, it is extremely hard for us to verify the real identity or intentions of the members as most dating sites do not require any form of formal identification to register. It is a condition of membership that all people truthfully complete their profile information and the vast majority of people do abide by this however as you can appreciate, it is impossible for us or any other internet based dating site to verify the identity of the people who use its service. However, our company takes extensive measures to prevent non genuine profiles and prevent fraudulent behaviour on our sites.

Every company has to advertise to get new customers but we would like to assert that the size or quality of our marketing budget alone cannot determine the popularity of FilipinoCupid.com. FilipinoCupid.com has over 3 million members and continues to grow, attracting thousands of single men and women across the world not only due to our large membership database but also because we continue to offer a good service.

If you have had a bad experience on the site or would like to report a non-genuine individual, we would really appreciate if you could report to us any profiles (with their membership number and any relevant evidence) that you believe are not genuine so we can immediately investigate the situation and take appropriate action.

Review: Do it the right way!

Dear Stein,

We are glad to hear that you have had a good experience while using our site. We would like to express our appreciation for you positive review and for your advice to other members. We hope other members will heed your advice and exercise caution in their interactions in order to enjoy the maximum benefits of using FilipinoCupid.com.

We wish you all the best in your search for you true love on FilipinoCupid!

Review: Gen or Con

Thank you John for your review. We are aware of the few crooks that have managed to get past our fraud prevention system even though we take all necessary precautions to avoid this from happening. We ensure that only honest members join our site. However it is extremely impossible to verify the real identity or intentions of the members due to the nature of our business platform. But all the same our efforts to rid the site of non-genuine members are continuous.

With regard to the issue of the Instant Messenger alerts, if you do not wish to be disturbed by the requests while using the site, or are in the middle of a conversation and do not wish to be disturbed by other members, you can set your online status to ?Busy?. To do this, click the green "AVAILABLE" button under the Online Status heading on your member home page. The button will change to red and show "BUSY".

Members viewing your profile while you are logged into the site will see "Busy" on your profile and will not be able to start an Instant Messenger conversation with you. However, you are able to start Instant Messenger conversations with other members and they are able to reply to you, and conversations already in progress are not affected. To change your profile status back to ?Online?, click the red "BUSY" button under the Online Status heading on your member home page. The button will change to green and show "AVAILABLE".

Also, please be advised that in order to protect the security of our members and our site it is necessary to have a time-out after 20 minutes of idle activity as many of our members access our site on shared computers at internet cafes. This time-out is the same for all members and is not able to be changed.
In order to prevent the time-out you can open AfroIntroductions.com in two internet browser windows and keep one active by clicking on something, even if the other is idle while you type a long message.

If you are writing a long message or profile update, you may want to write it in a text document such as Microsoft Word or Notepad and copy and paste it into the site. Unfortunately, if you are using a mobile phone and are writing a long message or profile update, you may find it difficult to do this without your session timing out. You may wish to use a computer instead of a mobile phone in this situation.

Thank you for your attention and understanding.

Review: Rip off

We are very sorry that your recent interaction at our site has not met your expectations and that you have found dishonest individuals at MilitaryCupid. It is a condition of membership that all people truthfully complete their profile information and the vast majority of people do abide by this however as you can appreciate, it is impossible for us or any other internet based dating site to verify the identity of the people who use its service. Unfortunately, it is extremely hard for us to verify the real identity or intentions of the members as most dating sites do not require any form of formal identification to register and most members use their private email address to communicate with members.

It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest. We do our best to remove these people from our site, deleting any profiles showing dubious photos or information, as soon as we see them, however we also rely on our valued members who kindly report to us any suspect or fake profiles they find on our site. We will be happy to take action against any members who have asked you for money if you provide us with the necessary evidence.

With regards to your refund, we would like to bring your attention to our refund policy which states that we provide refunds in the event the member requests a refund prior to initiating or receiving contact with any members. However, since you already used 1 month of your membership, we unable to refund you as according to our refund policy, we do not issue partial refunds.

Review: This site works if you do it right.

Thank you for your positive feedback. We hope you continue to enjoy your time on the site.

Review: Nasty fake site

We would like to bring to your attention that JapanCupid.com is a genuine online dating site owned by Cupid Media Pty Ltd. JapanCupid.com is proud to have thousands of real men and women seeking partners from our site. All our profiles belong to our members and not to our staff.

The site attracts membership mainly from Japan natives however membership is not limited to Japan only and anyone from anywhere in the world can join us. Registration is free and once you create your profile you can start interacting with our members immediately. Use our search tool to find the kind of match that you are interested in. You can search for a partner using their age, location, gender, interests, ethnicity, religion, nationality, Chinese sign and many more attributes. Members can use Japancupid.com either in English, Japanese, French, German or Korean languages.

There are other benefits that you can enjoy if you are a member of JapanCupid.com including communication through Instant Messenger, Email and Chat, initiating communication using the ?show interest? button, save your matches for future use, favorite members, view missed IM messages and so on. Each month thousands of people use our site without any problems and thousands of interactions occur daily. Feel free to join us free today and enjoy real online Japanese dating on JapanCupid.com. You could also be one of our success stories soon!

Review: Technical Problems on ThailLoveLinks

Hello Fred (Goetz Dienel),

Kindly send an email to [email protected] indicating the email address that you are using to log in to ThaiLoveLinks.com as well as your member number for further assistance. Thank you.

Review: Technical Problems on ThailLoveLinks

Hello leechrain,

Kindly click on 'forgot password' and then enter the email address that you used to register on ThaiLoveLinks.com. A link to reset your password will be sent to the email address you enter. If this does not work, please send an email with your member number to [email protected] for further assistance.

Thank you.

Review: Try it Now, it works.

Thank you Niami for your positive review and for recommending AfroIntroductions to other interested users. We are glad to hear that you and your friends have been having a lovely time on our site. We wish you the very best in finding your desired partner.

At Afrointroductions.com we do our best to ensure that we only have genuine members. However, due to the fact that members do not need any form of formal identification to register there will be a few fakes that will join the site to steal from unsuspecting members. We advise all our members to be very careful when interacting online and to avoid at any cost sending money to anyone they have not meet before.

If you come across a member that you suspect as suspicious send an email with the person?s membership number and any other relevant evidence to [email protected]. This will make the process of getting rid of such people faster.

Review: Regarding Muslima.com

We would like to bring to your attention that Muslima.com does all it can to ensure that no fake profiles are added on the site. Our dedicated fraud prevention team is always on the look out for any suspicious members and deletes such profiles as soon as possible. Kindly help us identify any member that may have joined the site for questionable reasons by sending an email to [email protected] with the member ID and any evidence available. This will help us to continue eradicate any non genuine members from our site.

Muslima.com prides itself with millions of genuine members who are serious in finding a Muslim marriage partner from our site. Every day we receive emails from happy members who have found their soul mates on our site. Here are a few of our testimonial, for more log on to Muslima.com today.

?Salamo alaikom, I met my wife through this site and we are married now Alhamdo lillah, jazakom allaho khairan. Good luck to all brothers and sisters.? Ali

?Thanks to Muslima for an excellent service. I have met my partner (SWEET) here a few months ago and we are now happily married. I wish all the other members good luck in their search for a suitable partner.? Ridwan

?Salam, Muslima, I have found my life partner, therefore I am closing down my profile. It was great enjoyment using Muslima and that I always looking for my life partner, I am so happy that found right one, Thank so much once again.? Kanwal

Review: Miss STILL

Dear Muslima.com Users,

It is unfortunate that your experience on our site has not been a pleasing one for you. We would like to address a few issues to make you understand better how our site works so that you may have success while making use of it.

First we would like to emphasize that our site is purely a Muslim matrimonial site for people who are interested in marrying Muslims. For this reason you will find a number of non-Muslim single and women who are looking for Muslim spouses and are therefore willing to convert to Islam. This does not mean that such people are out to defraud other members. We have a very dedicated fraud team that does a good job of ensuring that all members who are suspicious and seem non-genuine are removed from our site. However because we are an online site it is very difficult to verify the true identity and intention of every member. It is for this reason that we always seek the help of our members in getting rid of any suspicious member by reporting them to with the Customer Service team through [email protected].

Secondly our staff DO NOT own any profiles or interact online with any members. All our profiles belong to independent members who have found an interest in joining Muslima.com and are looking to find a compatible Muslim spouse. Our employees do not ask members for money as well and in the unlikely event this does occur, we will fully investigate this.

Lastly we have three different member subscriptions, Standard, Gold and Platinum that members can freely choose from. Every subscription level has different benefits. Standard members can only send ?interest? messages, add up to five photos, contact paying members and read messages from Gold and Platinum members. Gold members can send ?interest? messages, add up to five photos, read messages from any member including Standard members, Chat through instant messenger, add a personality profile and their profile above Standard members. For the Platinum members they enjoy the same benefits as Gold members, their profiles rank above Gold members, can watch video profiles and read video video mail.

We have thousands of genuine members who would like to meet their Muslim spouses and we would like to encourage you not to let a few non-genuine members stand in your way of finding your life partner!

Review: worst scam dating service to date.

We are sorry to hear about your unfortunate experiences on JapanCupid.com or other Cupid Media websites. It is very sad that a small minority of dishonest people will make such a negative impression of our site, as the vast majority of the members registered with us are honest.

Cupid Media is has been operating since 1999 and has over 25 million customers worldwide. We are based in Australia but Cupid Media complies with local consumer law in all markets where we operate.

Our company places great importance on providing a high quality service while protecting our customers from any fraudulent behavior by any of our members. Cupid Media is a principal partner in the Australasian Consumer Fraud Taskforce and is proactively involved in fraud prevention and consumer education programs. We employ a dedicated fraud prevention team and take numerous steps to educate consumers and prevent fraud from occurring on any of our sites.

We apologise that your recent interaction at our site has not met your expectations. We would really appreciate if you could report to us any profiles (with their membership number and any relevant evidence) that you believe are not genuine so we can immediately investigate the situation and take appropriate action.

Review: worst scam dating service to date.

Dear Cupid Media Site Users,

We sincerely appreciate your feedback and apologize that for various reason, our sites have not met your expectations. Our goal at CupidMedia.com is to ensure that all our members find the desired partner that they are seeking. It is unfortunate that a few non genuine members have made your experience on our sites a regrettable one.

We are aware of the few dishonest individuals that have managed to get past our fraud prevention system even though we take all necessary precautions to avoid this from happening. However, as we have explained before, it is extremely impossible to verify the real identity or intentions of all the members due to the nature of our business platform. But all the same our efforts to rid the site of non-genuine members are continuous.

To ensure that members are safe from any dishonest people on the site, we have provided extensive information regarding how to avoid being taken advantage of in the Information menu (represented by a blue i) on the member home page and we encourage all our members to read the information therein before getting started.

To avoid falling prey to fake members we insist that you DO NOT send money to ANYONE you meet on our sites until you have verified in person that they are genuine. It is impossible for us to trace your interaction on any of our sites and we therefore encourage every member to be very careful with their personal information. Kindly check out more online safety tips on our website: onlinedatingsafetytips.com.

Kindly help us identify any member that may have joined our sites for questionable reasons by sending an email to [email protected] with the member ID and any evidence available. This will help us to continue eradicating any non-genuine members from our site.

Thank you.

Review: Definitely a scam

We apologize for the disappointing experience that you have had on JapanCupid.com as a result of a few non genuine members. We would like to emphasize that we are a genuine site with thousands of real members who are hoping to meet other like minded singes. However being an internet based company, we are unable to screen everyone who registers on our site. Despite that our fraud prevention team is always on the lookout for any non-genuine members out to scam unsuspecting members.

We believe that the mail you received was from one of such non genuine members and not in any way from our staff members. We would highly appreciate your help in ensuring that our site is free of fraudsters by helping us identify them. If you come across a member that you suspect as dubious kindly let us know by filling in the feedback form provided on our site or by sending an email with the person?s membership number and any other relevant evidence to [email protected].

To ensure that you are safe from any dishonest people on the site, we have provided members with extensive information regarding how to avoid being taken advantage of in the Information menu (represented by a blue i) on the member home page and we encourage all our members to read the information therein before getting started.
We also want to assure you that our site is a safe, secure and a relaxed environment where you can meet lots of serious singles looking for long term relationships. JapanCupid.com has continued to connect thousands of people with their mates worldwide. Join us today and find a partner!

Review: Mr.

On behalf of Muslima.com, we would like to apologise to all of you whose interaction on our site has not met your expectations. Our dedicated fraud prevention team is always doing its best to get hold of any dubious individuals using the site, however being an online forum getting rid of all them is sometimes extremely hard.

While using Muslima.com we urge you to always remember that we NEVER ask for a customer's credit card details or other sensitive financial information by email. The only way our members can purchase a membership on our site by Credit Card is by logging on to our site and clicking ?Upgrade Membership? and then using our Secure Payment System and SSL encryption. You therefore should never send money or your card details to anyone claiming to be part of our team.

If you have encountered any non genuine people on Muslima.com we would really appreciate it if you could report them to us (with their membership number and any relevant evidence) so we can immediately investigate the situation and take appropriate action. We have provided a feedback form on our site for members to make such reports.

We have also provided extensive information regarding how to avoid being taken advantage of in the Information menu (represented by a blue i) on the member home page and we encourage all our members to read the information therein before getting started.

Despite the few cases of non genuine people encountered, Muslima.com has continued to enjoy a remarkable member base of men and women looking for Islamic matches from around the world.